Role Overview: Responsible for managing store operations, including staffing, training, inventory control, merchandising, and customer service. Ensures store is properly staffed, maintains safety and security, and meets sales and inventory targets.
- Key Responsibilities: Recruit, hire, and retain employees; conduct performance evaluations; oversee opening and closing procedures; analyze financial and operational reports; manage inventory and merchandise presentation; enforce company policies; and promote a safe shopping environment.
- Customer Focus: Lead in delivering superior customer service and maintaining a clean, organized store environment.
- Compliance & Administration: Ensure adherence to labor laws, cash handling, safety policies, and complete required documentation accurately and timely.
Qualifications & Skills: High school diploma or equivalent preferred; management experience in retail is advantageous. Must possess strong communication, organizational, problem-solving, and interpersonal skills. Knowledge of inventory management, cash procedures, and merchandising is essential. Bilingual Spanish speakers may be preferred in some locations.
Physical & Working Conditions: Frequent walking, standing, lifting up to 40-55 pounds, bending, and handling merchandise. Ability to operate equipment and occasionally work outdoors or in varied environments. Must be adaptable to a fast-paced environment and maintain safety protocols.