Role Overview: Responsible for managing store operations, staffing, inventory, and customer service to ensure efficient and compliant store performance.
Key Responsibilities:
- Recruit, train, evaluate, and retain qualified employees, ensuring proper staffing and adherence to labor laws.
- Provide performance feedback, handle disciplinary actions, and support employee development.
- Oversee daily store opening and closing, ensuring operational standards are met.
- Analyze financial statements to identify business trends, control expenses, and optimize profitability.
- Manage inventory levels, ordering, merchandising presentation, and stock replenishment.
- Maintain store cleanliness, safety, and security, adhering to company policies and procedures.
- Deliver superior customer service and foster a positive shopping environment.
- Ensure accurate record-keeping, cash handling, and compliance with security protocols.
Qualifications & Skills:
- Strong leadership, communication, and interpersonal skills.
- Knowledge of inventory management, merchandising, and cash handling procedures.
- Ability to interpret operational documents and perform basic math calculations.
- High school diploma or equivalent preferred; management experience in retail is a plus.
- Ability to problem-solve and adapt to limited standardization situations.
- Bilingual skills may be preferred in some locations.
Physical & Working Conditions:
- Frequent walking, standing, bending, and lifting up to 40-55 pounds.
- Use of equipment such as scanners, pricing guns, and carts.
- Occasional outdoor exposure and driving for store-related duties.
- Fast-paced environment with moderate noise levels.